Holiday Inn Boston Bunker Hill Area, Somerville MA (United States) - Deals & Reviews

By and large, it was decent place for sightseeing in Somerville, had much fun. We liked the way our king room was

The bed was comfortable, the driver was friendly. We had a special experience here...

Parking available just outside Boston centre. Friendly atmosphere.

Hotel corridor smelt strongly of smoke/cigarettes.

Beautiful room w/ extremely comfortable beds

Room was not ready even though we arrived 1 hour after the check in time

The hotel is very clean and comfortable! The beds are top notch and the shuttle service was great! Free parking available at hotel is always appreciated!

A little on the expensive side.

What's to like besides nice facility and location. Front Staff played periously dumb games... and ignored my daughter & friend NUMEROUS times at check in--would not check for paperwork. Want to throw away Booked.net tie in & IHG membership, after this..just signed 2 more paid select memberships with other chains more responsive and respectful yesterday... LOTS of travel coming up in the next 6 years. My guests were told breakfast not available, unless sit down & served, nothing to go, no other options offered. Miserable starting experience with embarrassingly undertrained, could-care-less RUDE front desk clerk & manager; tried to deny adult teens with bogus tales--ignored them for an hour, said check in at 4 pm. Manager ignored nearly EVERYTHING I already set up & clearly delineated with staff day before, then decided to be nice once they knew I was not totally stupid? and IHG member, my daughter was terrified after she was initially told she was not welcome & to leave and refused to check paperwork. Clerk would not check it in back room despite going in there numerous times. I told my daugter to stay there until straightened out. Called me in tears, for an hour until fixed...Grrr....

Hmmm,brand new to rating negatively and 99.9% I give awesome reviews. DO NOT waste my time at hovels, nor waste time criticizing EVER. Absolutely stunned front desk service was so crazy until they FINALLY decided to read SOMETHING that got them in line. Manager never did call me to clarify, address his attitude or apologize or ANYTHING; I guess he figured he'd wished me away. Clerk was from my worst nightmare--told my guests to leave, never calling me or ANYTHING. I asked daughter to put clerk on phone to thank her for watching over & getting my RESPECTFUL, quiet,nondrinking guests FINALLY settled....I've been booking corporate & personal travel for over 40 years. Picked Bunker Hill area personally, as college friends lived there. SAFE. Guests called front office for recommended taxi service. Paid $10 more than return ride they picked from Fenway; the Hotel-recommended driver started to drive north to go south (I warned my guests to watch for rip-offs--meter started with almost $3.00 already on it), driver said credit card machine broken, cash only--must be related to front desk clerk. Cannot make this up.

Room are good And clean

Gym just has few facilities

Sofa bed springs could be felt through mattress. Asked for extra blanket. Got a flimsy duvet cover instead.

Pillows were awful, our second time back. We love the pool area. We used the shuttle to get to the Celtics game and our shuttle driver Rob was excellent! That was a great confinence!

The bathroom was dirty and the tub was filled with dirt. The restaurant service was horrible. They deactivated my key cards without telling me. The people were rude. Poor overall experience.

Bed was comfy and the hotel staff was friendly.

The hotel dining was not so good. The breakfast buffet was bad. Poorly maintained; serving spoons with caked on food, cold food and wasn't very tasty.

It was easy to reach via the "T". The closeness to the "T" (10 minute walk at most) made it easy to get all over the city! The room was big, comfortable and the facilities were in great shape.

Nothing really to complain about. Only weak complaint was the drain plug didn't hold water in the tub!

Great service at check in and at the restaurant. Love that you need to use key card to use the elevator.(great safety feature)

Nothing; the stay was short and went very well

The staff were amazingly great, very friendly and helpful. The shuttle would take us into Boston or Cambridge and pick us up again! The room was lovely.

For my boyfriends christmas present I was bringing him up to boston for the weekend. Before arriving we believed it was going to be like any other holiday inn. But, this one in particular has surpassed out expectations. The facility was beautiful and clean, the staff were incredibly helpful, and the rooms were comfy and roomy as always. But with our surprise the pool and gym area was amazing the restuarnts/bar was a great spot to catch a quick drink and they offered restuarnts in walking distance as well. Tavern at the end if the world was amazing. If you get a chance definitely try their brunch or go for lunch on a weekend. the free shuttle was incredibly helpful since driving in the city can be incredibly difficult. After sadly departing Sunday morning we both decided anytime were come back upto boston we definitely will be staying at bunker-hill.

Only con would be the late check in and the restuarnts is closed between lunch and dinner.